2009
Kaizen blitz for industrial crm
Kaizen Blitz for Industrial Crm
According to manufacturing journalist Thomas R. Cutler in a recent issue of Industrial Focus magazine, «Manufacturers all face a similar challenge: a complex sale that often requires a team selling approach. In every industrial organization one finds internal representatives, outside representatives, managers, technical specialist, distributors, and customer service professionals. Often this team manages several product lines with thousands of specific items and interacts with numerous influencers who affect the sale. During the lengthy sales process the team does their best to manage this complex environment, producing notes, sales call reports, quote logs, memos, faxes, e-mails, and customer service reports, however the information is almost always fragmented. There is rarely one central database of customer information that can be accessed and shared among the people who need it to efficiently do their jobs. As a result, acting less like a team, these people act independently when conducting business and are far less effective. «
According to Larry Caretsky, President of Commence (www.commence.com/mfg), an industrial customer relationship management (CRM) firm, «CEO’s of these companies often share how their new enterprise resource planning (ERP) system provides them all the information they need, but fail to recognize that ERP systems provide information after the sale, not before or during the sales process. ERP systems provide no value for improving the efficiency of how to sell and service customers. This is one reason that forecast reports are always inaccurate.»
Industrial senior executives avoid addressing a customer-centric approach including the misconception that an accounting system provides the information needed; they provide only post sale information. The pre-sales process and information drives the sale.
Manufacturers do not resist funding back-end ERP systems; however the front-end CRM solutions often make a substantial impact on reducing new customer acquisition cost and improving sales efficiency by first addressing data capture, data consolidation, and data sharing.
Commence offers industrial companies complete «Freedom of Choice» to select the solutions and platform that best meets the business requirements of manufacturers and distributors. The comprehensive CRM Industrial application suite is available for use on premise or on-demand as a hosted service. Industrial leaders often build departmental CRM solutions with the award winning Commence Industrial CRM Framework. These choices are why so many industrial companies choose Commence as the solution for managing customer relationships. All Commence Industrial solutions support mobile or wireless connectivity and integration to back-office accounting and ERP systems.
-
Свежие записи
- How to keep your pipes from freezing next winter
- How many shares do i need to register a company
- Investment bottelnecks removed for the mid- atlantic branch of angel investment network
- Investors are waiting for the next great business idea
- Legitimate work at home jobs — guarantees
- How much home can i buy
- Internet marketing: free advertising methods
- Inbound call center efficiency
- Laminate floor cleaning tip
- How to effectively advertise events in uk for free
- How to find the crowd in your niche market
- If you are not sure what a mailing list company is, we can help you
- How yahoo can survive its current woes
- Information about online joint ventures
- How to stop procrastination from holding you back
- Learn how to obtain peoples police public records without charge on the net
- La jolla locksmith
- How to make money from social networking
- Is 2009 a good year for buying a house
- Innovative strategies and models for r&d success: the evolving networked pharma company—aarkstore enterprise
- How to excel at the ultimate oxymoron: a recession-era corporate holiday party
- How to avoid the "poof, gone
- Leaflet printing: inspiring instant and effective promotional results
- How to cold call with integrity — the way we’ve always wanted to do cold calling
- John musca law background
- Learn what you can do to be successful in your business, even in a recession
- How secure is cloud computing
- Internet marketing in your facebook page
- How-to create a 3-tier funnel for active leveraged income for coaches
- How to be successful working from home
- Is it still a good time to buy a luxury watch
- Is your business making you sick
- Joint ventures make sense
- Keeping beauty salon clients happy — 6 ways to make every customer a repeat customer
- How to use internet marketing articlesto separate from the pack
- Know about insolvency and liquidation services
- India outsourcing accounting: a concept defining development
- Knowing the difference between formal and informal situations when writing an email
- International personal finance plc — financial analysis review—aarkstore enterprise
- Know your "best alternative to negotiated agreement"
- How to conference call
- Jilin jiangyuan to develop shale tile industry
- Integrated device technology, inc
- How retail pos software can improve your business:
- Interaction is where the outdated idea of mass marketing, advertising together with
- How to ensure a seamless change of ownership in business
- I lost my job on april fools day
- How to choose the right commercial lender and the right commercial loan
- How to get the leads you need to be successful
- It was just a misunderstanding
Архивы
- Май 2012
- Апрель 2012
- Март 2012
- Февраль 2012
- Январь 2012
- Декабрь 2011
- Ноябрь 2011
- Октябрь 2011
- Сентябрь 2011
- Август 2011
- Июль 2011
- Июнь 2011
- Май 2011
- Апрель 2011
- Март 2011
- Февраль 2011
- Январь 2011
- Декабрь 2010
- Ноябрь 2010
- Октябрь 2010
- Сентябрь 2010
- Август 2010
- Июль 2010
- Июнь 2010
- Май 2010
- Апрель 2010
- Март 2010
- Февраль 2010
- Январь 2010
- Декабрь 2009
- Ноябрь 2009
- Октябрь 2009
- Сентябрь 2009
- Август 2009
- Июль 2009
- Июнь 2009
- Май 2009
- Апрель 2009
- Март 2009
- Февраль 2009
- Январь 2009
- Декабрь 2008
- Ноябрь 2008
- Октябрь 2008
- Сентябрь 2008
- Август 2008
- Июль 2008
- Июнь 2008
- Май 2008
- Апрель 2008
- Март 2008
- Февраль 2008
- Январь 2008
Метки
air analyze bio bonus camera channel children construction consult delivery discount dream employment entertainment error finance fine format furniture host insurance light load manager master mobile national nature party payment picture plus promote reference rent repair rich school sport subject survey transport travel tv virtual