2008
Improve business performance by using measurement tools
Improve Business Performance by Using Measurement Tools
As a small business owner, you may find yourself wondering how to measure and improve business performance. You’re not alone – it’s a problem faced by many. The other vital question is just what should you be measuring? There are a few important pieces of information any business owner needs to know that could revolutionize profits and turnover.
Step 1: Identify your Goals.
What is your measurement goal? That is, you must decide what answers you need in order to decide what steps to take to find the correct measurements. Do you need to know the cost of attracting a new customer, the cost of producing an individual product or the average expenses your company incurs per invoice? There are many things within your company that can be measured; the trick is identifying just what you need to know.
Step 2: Decide How to Get the Measurements.
Small business owners can often have a lot of trouble deciding how to get the measurements they require to measure their business performance. At this point it is vital to decide how to obtain your key metrics. If you do not feel personally able to or qualified to implement your measurement strategies, then it can be a great idea to seek assistance from business chambers, advisers or mentors.
Another alternative is to implement a business improvement system such as Tari. Systems such as this allow small to medium business to track, measure and implement key performance indicators of their business operations without the huge expense or confusing analytical base of some programs.
Step 3: Make Changes
No matter what you need to measure to improve business performance, and no matter how you decide to obtain the information or how to measure the results, the most important thing is that you action any outcomes from your analytics. Some businesses fall into the trap of obtaining great data and doing nothing with it. Change and implementation is the key to successful business performance increases.
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